User Agreement

Last Updated: August 21, 2026

WARNING — 18+ ADULTS ONLY

The Onvessi App, Onvessi Hardware, and any companion software, firmware, online services, and AI-generated content made available through them (collectively, the "Services") are intended solely for individuals 18 years of age or older (or 21 years of age or older in jurisdictions where the legal age for adult products is higher, including but not limited to certain U.S. states and Canadian provinces).

The Services may contain — or be used to transmit — sexually explicit content, including text, voice, images, and video generated or moderated by AI.

If you are under the applicable age, if such material is illegal in your jurisdiction, or if such material makes you uncomfortable, you must not access, install, pair, register for, or otherwise use the Services. Please leave this page.

This document contains terms that materially affect your legal rights, including:

• A waiver of your right to participate in class action or class arbitration proceedings (see Section 19);
• A requirement that most disputes be resolved through mandatory binding arbitration (see Section 19);
• Limitations of our liability (see Section 17);
• An assumption of risk for hardware and AI-generated content (see Section 15 and Section 11).

By clicking "I Agree," creating an Account, installing the Onvessi App, pairing Noxa N1 or ORBY O1 (each, an "Onvessi Hardware" device, and collectively, the "Onvessi Hardware"), or otherwise using the Services, you confirm that you have read, understood, and agreed to be bound by this Agreement.

1. Your Relationship with Us

1.1 Defined Terms

The terms "you," "your," and "yours" refer to any natural person who accesses, installs, registers for, or uses the Services.

The terms "we," "us," "our," "Onvessi," and "Company" refer to:

Ardox Labs LLC

30 N Gould St, Ste R

Sheridan, WY 82801

United States

support@onvessi.com

together with its affiliates, successors, and assigns.

1.2 What This Agreement Covers

This User Agreement (this "Agreement") is a legally binding contract between you and the Company. This Agreement governs your access to and use of:

(a) the Onvessi App (iOS, Android, and any successor mobile or desktop applications we publish); (b) the Onvessi Hardware, including without limitation the smart devices marketed as Noxa N1 and ORBY O1; (c) the Onvessi AI Companion service (text, voice, and video interaction with AI-driven personas), referred to herein as the "AI Companion"; (d) any firmware, software updates, or cloud-side features installed on, paired with, or supporting the items in (a)–(c); and (e) any related websites, landing pages, and communications operated under the Onvess brand or any successor brand

This Agreement expressly incorporates by reference our:

• Privacy Policy (https://onvessi.com/privacy-policy);
• Refund Policy (https://onvessi.com/refund-policy);
• Shipping Policy (https://onvessi.com/shipping-policy);
• Community Guidelines (posted within the Onvessi App and updated from time to time).

In the event of any conflict between this Agreement and the Privacy Policy, this Agreement controls with respect to the subject matter addressed herein; in all other respects, the Privacy Policy controls.

2. Eligibility & Age Verification

2.1 Minimum Age

You must be at least 18 years of age (or such higher age as the law of your jurisdiction prescribes for the lawful purchase, possession, or use of adult novelty products, including without limitation 21 years of age in certain U.S. states and Canadian provinces) to use the Services.

2.2 Representations

By using the Services, you represent and warrant that:

(a) you are of legal age in your jurisdiction; (b) you are legally competent to enter into a binding contract; (c) you are not barred from using the Services under any applicable law; (d) you will only access the Services from a jurisdiction in which adult content of the kind provided is lawful; and (e) you have not been previously suspended or removed from the Services.

2.3 Age-Gating & Verification

We may employ age-verification measures, including self-declaration, third-party KYC / age-estimation vendors, payment-method based age inference, and device-level attestation. You authorize us (and our third-party age-verification providers) to verify your age using any reasonable method. Failure to pass age verification is grounds for immediate suspension or termination of your Account and forfeiture of any amounts paid.

3. Your Account on Onvessi

3.1 Account Creation

To access the AI Companion, Character Discovery, cross-device pairing, and certain other features, you must register for an account (an "Account"). When creating an Account, you agree to:

(a) provide true, accurate, current, and complete information; (b) maintain and promptly update such information; (c) maintain the security of your device and credentials; (d) accept all risks of unauthorized access to your data; and (e) comply with Section 9 (Acceptable Use).

You may not create an Account using a false identity, the identity of another person, a discarded email address, or through any fraudulent or automated means. We reserve the right to reject, suspend, or terminate any registration at our sole discretion.

3.2 Account Information & Credentials

You are solely responsible for safeguarding the password, biometric credentials, device pairing keys, and any one-time codes associated with your Account. You agree to:

(a) choose a strong, unique password; (b) enable any available multi-factor authentication; (c) promptly notify us at support@onvessi.com if you suspect unauthorized access; and (d) accept responsibility for all activities that occur under your Account, whether or not authorized by you, except to the extent caused by our gross negligence or willful misconduct.

We will not be liable for any loss or damage arising from your failure to comply with this Section 3.2.

3.3 Account Information Displayed to Others

Your chosen display name, avatar, bio, and any other publicly visible profile information must:

(a) comply with applicable law; (b) be truthful and not impersonate any third party; (c) not contain harmful, obscene, or infringing material; and (d) not infringe the rights of any third party.

You may not use a display name or avatar that incorporates a real, identifiable third party's likeness or trademark without express permission.

3.4 Account Cancellation

You may cancel your Account at any time by following the in-app deletion flow (typically Settings → Account → Delete Accoun) or by emailing `support@onvessi.com` with the subject line "Account Deletion." Following your cancellation request, we will

(a) deactivate your Account within a reasonable time, typically within 72 hours; (b) permanently delete personal data subject to our retention obligations and the Privacy Policy within 30 days, unless legally required to retain certain records (for example, tax, anti-fraud, and law-enforcement preservation requests).

Sections that by their nature should survive cancellation — including but not limited to Sections 13, 14, 17, 18, 19, 20, 21, 22, and 23 — will survive.

You remain responsible for all activity that occurred under your Account before cancellation.

4. The Onvessi App

4.1 License Grant

Subject to your continuing compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

(a) install and use one (1) copy of the Onvessi App on a device you own or control; and (b) access the AI Companion, Character Discovery, Device Pairing, Precision Control, and other features made available through the Onvessi App.

This license is for your personal, lawful, non-medical, non-therapeutic use only. Any commercial resale, redistribution, rental, or timesharing of the Onvessi App is strictly prohibited.

4.2 Updates & Modifications

We may, at our discretion and without notice:

(a) deploy updates, patches, or feature changes to the Onvessi App; (b) modify the AI Companion's behavior, capabilities, voice, or visual output; (c) retire, replace, or rename any feature, persona, or Character; and (d) limit availability of the Onvessi App in any region.

You acknowledge that the Onvessi App is an evolving product and that updates may change functionality in material ways.

5. Onvessi Hardware (Noxa N1, ORBY O1)

5.1 Description & Use

Noxa N1 and ORBY O1 (each, an "Onvessi Hardware") are consumer smart devices marketed as adult novelty products for personal, non-medical, non-therapeutic use. They are not medical devices, are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and have not been cleared or approved by the U.S. Food and Drug Administration or any other regulatory authority.

5.2 Safety Requirements

You must:

(a) read and follow the Quick Start Guid andSafety Informatio shipped with theOnvessi Hardware; (b) use only the charging cable, power adapter, and accessories we supply or expressly approve; (c) keep the Onvessi Hardware away from water, excessive heat, fire, pressure, and direct sunlight beyond the limits stated in the documentation; (d) cease use immediately if the Onvessi Hardware shows signs of damage (swelling, leakage, overheating, unusual odor, abnormal vibration, exposed battery); (e) never use the Onvessi Hardware if it has been dropped, punctured, immersed in liquid, or otherwise damaged; (f) never modify, disassemble, or attempt to repair the Onvessi Hardware; and (g) never operate the Onvessi Hardware while driving, operating machinery, or in any other circumstance where loss of attention could create a safety risk.

5.3 Pairing

The Onvessi Hardware pairs with the Onvessi App over Bluetooth. You acknowledge that:

(a) Bluetooth pairing keys are randomly generated per session and are not linked to your identity unless you are logged into your Account; (b) Bluetooth range requires the device to be within typical proximity (usually < 10 meters / 30 feet); range is affected by surroundings and other RF sources; (c) Multiple-user households: if more than one user pairs the same Onvessi Hardware, profile data may be visible to other users of the same device unless you enable Private Mode.

5.4 Firmware Updates

We may push firmware updates to improve security, performance, and features. Critical security updates may be installed automatically without notice. Failure to install a security update within a reasonable time may be grounds for terminating your access to certain cloud features.

5.5 Limited Hardware Warranty

Subject to Section 17 (Disclaimers), the Onvessi Hardware is warranted against defects in materials and workmanship under the terms of the separate Limited Hardware Warrant posted at `https://onvessi.com/warranty` for a period ofone (1) year from the date of original retail purchase. The Limited Hardware Warranty does not cover damage caused by accident, misuse, modification, normal wear, or use with non-approved accessories.

5.6 Recycling & Disposal

The Onvessi Hardware contains lithium-ion batteries and electronic components that must be recycled or disposed of in accordance with applicable law. Do not dispose of in ordinary household waste. Contact support@onvessi.com for recycling guidance specific to your jurisdiction.

6. AI Companion

6.1 Nature of the Service

The AI Companion is a synthetic, machine-learning-driven persona service. AI Companions are not real persons. Any statement, feeling, affection, or memory expressed by an AI Companion is a simulated output of a machine-learning model and does not represent the views, beliefs, or intentions of any natural person.

6.2 AI-Generated Content

All text, voice, image, and video output produced by or through the AI Companion (collectively, "AI-Generated Content") is generated by a machine-learning system. You acknowledge and agree that:

(a) AI-Generated Content may be inaccurate, incomplete, biased, or inappropriate despite our content moderation efforts; (b) AI-Generated Content is provided for entertainment, fantasy, and personal enrichment only and is not professional advice (medical, psychological, legal, financial, or otherwise); (c) we do not warrant that AI-Generated Content will meet your expectations or be free from errors; and (d) we may at any time, with or without notice, filter, modify, refuse, or remove AI-Generated Content in order to comply with law, our policies, or the wishes of third parties.

6.3 Real-Time Video Calls (AI-Generated Imagery)

Where the AI Companion includes a real-time video call feature, the video stream is generated by an AI video synthesis model and is not a live recording of a real person. You may not use the AI Companion's video feature to generate or attempt to generate:

(a) non-consensual intimate imagery of any real, identifiable person; (b) deepfakes of any real, identifiable minor; or (c) depictions of any real, identifiable third party.

6.4 Voice Synthesis & Voice Cloning

The AI Companion may use AI-generated voices. The AI Companion does not clone the voice of any real, identifiable person without that person's documented consent. You may not attempt to:

(a) prompt the AI Companion to impersonate a real, identifiable person; (b) capture, record, or rebroadcast any AI Companion voice output with the intent to mislead a third party; or (c) use voice output for any unlawful purpose.

Voice output is generated for entertainment and personal use only. Use of AI Companion voice output in public broadcasts, podcasts, or commercial contexts is prohibited without our prior written permission.

6.5 Voice / Video Call Carriers

Real-time audio and video features rely on third-party communications carriers, cloud GPU providers, and content delivery networks. Quality, latency, and availability of real-time voice and video calls are subject to those providers' terms and conditions.

7. Long-Term Memory & Personalization

7.1 What Memory Is

The AI Companion may, with your consent, store a Memory consisting of:

(a) biographical facts you choose to share (e.g., name you prefer to be called, hobbies, important dates); (b) preferences, conversation style, and emotional context drawn from prior conversations; (c) recently completed or recurring conversation topics; and (d) explicitly user-saved memory entries (text, voice notes, selfies you choose to upload).

Memory is not a verbatim log of all conversations. Memory is processed locally on your device and synchronized to our servers only when you have explicitly enabled Memory sync. Server-side Memory is encrypted at rest.

7.2 Your Control

You may, at any time, in the Onvessi App under Settings → Memor

(a) disable Memory for a single AI Companion; (b) disable Memory globally across all AI Companion characters; (c) edit or delete any individual Memory entry; (d) purge all Memory for a single character or across all characters; (e) export Memory in a portable JSON format.

You will be presented with an explicit, granular opt-in for each Memory category before any sensitive category (e.g., health, sexual orientation, religious belief, biometric data) is processed. You may revoke that consent at any time without affecting your ability to use the rest of the Onvessi App.

7.3 Memory Will Not Be Used Against You

We will not:

(a) use Memory to make automated decisions that produce legal or similarly significant effects on you (within the meaning of GDPR Art. 22, to the extent applicable, and analogous U.S. state laws); (b) disclose Memory to law enforcement except under a valid court order, subpoena, or comparable legal process (see our Privacy Policy and Transparency Repor); (c) introduceMemory as evidence against you in any civil proceeding to which we are a party; or (d) sell, lease, or transfer Memory to any third party for advertising, profiling, or model training without your separate, explicit opt-in (see Section 8).

7.4 Memory on Termination

On Account cancellation or Memory purge, we will delete Memory in accordance with the timelines set out in Section 3.4. Backups will roll off within 90 days.

8. Model Training & Improvement

By default, we do not use your inputs or AI-Generated Content to train, fine-tune, or otherwise improve the underlying machine-learning models that power the AI Companion.

You may opt-in to a voluntary model-improvement program under Settings → Privacy → Help Improve A. If you opt in, we may use a curated, reviewed sample of your inputs and outputs, withMemory and personally identifying information stripped, to improve model quality and safety.

You may withdraw your opt-in at any time. Withdrawal will take effect within a reasonable time, typically within 7 days.

9. Acceptable Use & Community Guidelines

9.1 Prohibited Content

You may not use the Onvessi App, the AI Companion, the Character Discovery library, or the Onvessi Hardware in connection with:

(a) any content that depicts a real, identifiable minor in any sexually explicit manner, or any content that could be reasonably interpreted as such — we maintain a zero-tolerance CSAM policy and report all suspected instances to the National Center for Missing & Exploited Children (NCMEC, U.S.) and Cybertip.ca (Canada); (b) non-consensual intimate imagery of any real, identifiable person; (c) content that promotes or depicts bestiality, incest, rape, or non-consensual acts; (d) hate speech, content that incites violence, or content that targets a protected class; (e) content that infringes any third party's intellectual property, publicity, or privacy rights; (f) content used to harass, stalk, or threaten any natural person; (g) attempts to reverse-engineer, jailbreak, or extract the underlying model weights, system prompts, or other proprietary logic; (h) automated or bulk access to the Services (scraping, botnets, account farming); (i) any activity that violates applicable export-control, sanctions, or anti-money-laundering laws; or (j) any activity that interferes with, disrupts, or attempts to gain unauthorized access to the Services or to other users' Accounts.

9.2 Prohibited Conduct

You may not:

(a) provide the Onvessi Hardware to a minor; (b) operate the Onvessi Hardware in public spaces where such use could reasonably alarm others; (c) record or rebroadcast AI-Generated Content in a manner that misrepresents the AI Companion as a real person; or (d) use the Onvessi App or AI Companion while intoxicated or in any other impaired state.

9.3 Enforcement

We may, at our sole discretion and without prior notice:

(a) remove or filter any content; (b) suspend or terminate any Account; (c) report illegal activity to law enforcement; (d) preserve and disclose Account data in response to a valid legal process (see our Privacy Policy); and (e) cooperate with law enforcement at our sole discretion in good-faith investigations.

We have no obligation to monitor the Services, but we may do so to protect you, other users, third parties, or the integrity of the Services.

10. Character Discovery

10.1 What It Is

Character Discovery is a curated library of AI Companions created by us or by third-party creators approved by us. Each AI Companion has a defined persona, backstory, visual style, and behavior profile.

10.2 Third-Party Characters

Where a character is created by a third-party creator:

(a) you are entering a relationship with the third-party creator for that character's content — though the underlying services are still provided by us under this Agreement; (b) we may display, recommend, feature, or withdraw any character in our sole discretion; (c) the third-party creator's license terms (if any) are presented to you before first use and supersede this Agreement only with respect to character-specific intellectual property; and (d) we act as the intermediary for any character support inquiries.

10.3 Reporting

You may report a Character by tapping the in-app Repor icon. We will review reports within a reasonable time. Repeated or serious violations may result in character removal and creator account suspension

11. Subscriptions, Billing & Auto-Renewal

11.1 Free vs. Paid Tiers

We may offer free and paid tiers of the Onvessi App and AI Companion. Paid tiers may include:

(a) longer or unlimited message length; (b) access to premium AI Companions; (c) longer Memory retention; (d) priority access during peak demand; and (e) other features as described at the point of purchase.

11.2 Auto-Renewal & Cancellation

Paid subscriptions automatically renew at the then-current subscription price for the same renewal period (monthly / annual) until you cancel. You may cancel at any time through your platform account (App Store / Google Play) or by following the in-app instructions under Settings → Subscriptio. Cancellation will take effect at the end of your then-current billing period; we do not provide refunds for partial periods except as required by law or as described in ourRefund Policy.

We will provide clear in-app notice of any price changes at least 30 days in advance. Continued use after the effective date of a price change constitutes acceptance.

11.3 Taxes

All prices are exclusive of applicable sales, use, value-added, goods-and-services, and similar taxes unless expressly stated otherwise. You are responsible for any taxes associated with your purchase other than taxes on our net income.

11.4 Payment Processors

Payments are processed by third-party payment processors (Apple, Google, Stripe, or other vendors). Their terms and privacy practices govern the data they collect. We do not receive or store your full payment-card number.

11.5 Chargebacks & Disputes

If you dispute a charge with your payment provider after agreeing to this Agreement and our Refund Policy, we reserve the right to suspend your Account pending resolution. Abusive or fraudulent chargebacks may result in permanent Account termination and referral to a collections agency.

12. User Content

12.1 What User Content Is

"User Content" means any text, images, video, voice note, biometric template, or other material you submit, upload, transmit, or display through the Services, including Memory.

12.2 Your License to Us

You retain all rights, title, and interest in and to your User Content. To operate the Services, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable, revocable license to:

(a) host, store, encode, transmit, display, and otherwise process your User Content solely as necessary to provide the Services; (b) make archival and backup copies as reasonably necessary; and (c) use User Content for the purposes set out in this Agreement (including Section 8 if you opt-in to model improvement).

This license terminates (other than archival copies we are required to retain) when your User Content is deleted from the live systems, subject to the rolling deletion windows described in Section 7.4 and the Privacy Policy.

12.3 Your Representations About User Content

You represent and warrant that you own or have the necessary rights to your User Content, and that your User Content does not violate Section 9 or any third party's rights.

12.4 Feedback

If you submit suggestions, ideas, or feedback regarding the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully transferable license to use, modify, and incorporate such Feedback into the Services without restriction or attribution. Feedback will not include any User Content you submit to the AI Companion.

13. Intellectual Property

13.1 Our IP

The Services, including the Onvessi App source code, the Onvessi Hardware design, firmware, the AI Companion model weights, system prompts, character designs, art, names, logos, trademarks, and all associated documentation (collectively, "Onvessi IP") are and will remain the exclusive property of the Company or its licensors.

13.2 Restrictions

You may not:

(a) copy, modify, or create derivative works of the Onvessi App or Onvessi Hardware; (b) reverse-engineer, decompile, or attempt to derive source code, model weights, or system prompts; (c) rent, lease, sublicense, or timeshare the Services; (d) remove or alter any proprietary notices or labels; (e) use the Onvessi name, logo, or trademarks except as expressly permitted by this Agreement; or (f) use the Services to develop a competing product.

13.3 DMCA & Copyright

We respect intellectual property rights. If you believe content hosted by us infringes your copyright, please submit a notice under the Digital Millennium Copyright Act ("DMCA Notice") to support@onvessi.com with subject line "DMCA Notice," including the elements required by 17 U.S.C. § 512(c)(3). Repeat infringers' Accounts will be terminated.

14. Privacy

Our collection, use, and disclosure of personal information is described in our Privacy Policy at https://onvessi.com/privacy-policy, which is incorporated by reference into this Agreement.

By using the Services, you acknowledge that you have read and understood the Privacy Policy, which addresses among other things:

• what personal information we collect;
• how we use it;
• with whom we share it;
• your rights under CCPA/CPRA (California), PIPEDA (Canada), and other applicable privacy regimes;
• how we protect and retain data; and
• how to contact our privacy team.

The Privacy Policy may be updated from time to time as described therein.

15. Health, Safety & Medical Disclaimer

15.1 Not Medical Advice

The Services, including the AI Companion, are not a substitute for professional medical, psychological, psychiatric, therapeutic, or relationship advice. We are not a healthcare provider and the Onvessi Hardware is not a medical device. Do not rely on the AI Companion for medical or mental-health decisions. If you are experiencing emotional distress or a medical emergency, contact a licensed provider or emergency services immediately.

15.2 No Sexual-Health or Therapeutic Claims

We make no claims that the Onvessi Hardware, the AI Companion, or any related product:

(a) treats, prevents, or cures any medical or psychological condition; (b) improves sexual performance, stamina, or function in any clinically meaningful way; or (c) is a substitute for sexual-health consultation with a licensed professional.

Statements made by AI-Generated Content regarding health, performance, or wellness are not endorsed by us and are provided "AS IS" for entertainment purposes.

15.3 Hardware Safety Warning

Failure to follow the safety instructions in Section 5.2 and in the Quick Start Guide can result in injury. Prolonged use, use against medical advice, or use with non-approved accessories may cause user harm. You assume all risk of personal injury arising from use of the Onvessi Hardware.

15.4 Sexually Transmitted Infections

The Onvessi Hardware is not a contraceptive device and does not protect against sexually transmitted infections. The Services are intended for solo or mutually consensual partner use in private settings.

16. Community Wellness & Sensitive Content

We recognize that the Services may be used to explore sexual wellness. We make reasonable efforts to:

(a) provide content moderation; (b) provide user-controlled safety tools (e.g., content filters, blocking, reporting); (c) provide easy access to mental-health resources within the Onvessi App; and (d) handle sensitive situations involving distress, abuse, or self-harm in a humane and lawful manner.

This Section 16 is aspirational and does not create a private right of action.

17. Disclaimers — AS IS / No Warranties

17.1 AS IS

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, INCLUDING THE ONVESSI APP, THE ONVESSI HARDWARE, THE AI COMPANION, AI-GENERATED CONTENT, MEMORY, AND ALL RELATED MATERIALS, ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.

17.2 No Warranties

WE DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:

(a) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT; (b) warranties arising from course of dealing, course of performance, or trade usage; (c) warranties that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components; (d) warranties regarding the accuracy, reliability, timeliness, or completeness of any AI-Generated Content; and (e) warranties that the Onvessi Hardware will be free of defects other than as expressly stated in the Limited Hardware Warranty.

Some jurisdictions do not allow the exclusion of certain warranties; in such jurisdictions, the exclusions above apply to the maximum extent permitted and the balance of this Agreement remains in force.

18. Limitation of Liability

18.1 Exclusion of Certain Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS (COLLECTIVELY, THE "ONVESSI PARTIES") BE LIABLE FOR:

(a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; (b) LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS; (c) LOSS OF DATA (other than our gross negligence in safeguarding personal data, subject to the cap below); (d) PERSONAL INJURY arising from use of the Onvessi Hardware (subject to Section 15); (e) EMOTIONAL DISTRESS arising from AI-Generated Content; or (f) any damages resulting from your inability to access or use the Services.

18.2 Cap on Liability

EXCEPT FOR LIABILITY ARISING FROM (I) OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, (II) BREACH OF CONFIDENTIALITY OBLIGATIONS, (III) INDEMNIFICATION OBLIGATIONS UNDER SECTION 21, OR (IV) AMOUNTS PROPERLY OWED UNDER THE LIMITED HARDWARE WARRANTY, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF:

(a) THE TOTAL AMOUNTS YOU HAVE PAID TO US UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (b) U.S. $100.00.

18.3 Essential Purpose

The limitations in this Section 18 are fundamental to the bargain between you and us. The Services would not be provided without these limitations.

19. Mandatory Binding Arbitration & Class Action Waiver

Please read this section carefully. It affects your legal rights.

19.1 Agreement to Arbitrate

You and the Company agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the Services, or any other aspect of our relationship (each, a "Dispute") will be resolved exclusively through binding individual arbitration, not in court, except as set out in Section 19.7 (Excluded Claims). This arbitration agreement applies even after this Agreement or your Account is terminated.

19.2 Class Action Waiver

YOU AND THE COMPANY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE ACTION WITH RESPECT TO ANY DISPUTE. The arbitrator has no authority to consolidate the claims of more than one party or to preside over any form of representative or class proceeding.

19.3 Pre-Arbitration Notice

Before initiating arbitration, the claimant must send a written notice of the Dispute to:

Ardox Labs LLC — Dispute Notice

30 N Gould St, Ste R

Sheridan, WY 82801

The notice must include the claimant's name, Account email, a description of the Dispute, and the relief sought. The parties will attempt to resolve the Dispute informally within 45 days of receipt. If not resolved, the claimant may initiate arbitration.

19.4 Arbitration Provider & Rules

Arbitration will be administered by JAMS under its then-current Streamlined Arbitration Rules & Procedures (for claims under $250,000) or Comprehensive Arbitration Rules & Procedures (for claims of $250,000 or more). The arbitration will be conducted by a single arbitrator. The arbitrator's decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The JAMS rules are available at https://www.jamsadr.com/ and are incorporated by reference.

19.5 Location & Manner

The arbitration will be conducted:

(a) by video conference for claims under $25,000, unless the claimant elects an in-person hearing; (b) in Sheridan, Wyoming for in-person hearings.

The arbitrator may award any relief that a court could award, including injunctive relief, but only in favor of the individual claimant.

19.6 Costs

JAMS filing, administration, and arbitrator fees will be governed by the JAMS rules applicable to consumer arbitration. The arbitrator will award the prevailing party its reasonable attorneys' fees and costs to the extent permitted by applicable law.

19.7 Excluded Claims

Either party may bring an action in a court of competent jurisdiction for:

(a) intellectual property infringement; (b) misappropriation of trade secrets; (c) claims for injunctive or other equitable relief to prevent irreparable harm; or (d) enforcement of the arbitrator's award.

Nothing in this Section 19 limits the right of either party to seek a temporary restraining order or preliminary injunction in aid of arbitration from a court of competent jurisdiction.

19.8 Severability

If any portion of this Section 19 is held unenforceable, the unenforceable portion will be severed and the remainder of this Section 19 will remain in force; except that if the class action waiver is held unenforceable, the entire Section 19 will be unenforceable and the Dispute will be heard in court.

20. Governing Law & Forum

20.1 Governing Law

This Agreement and any non-arbitrable Dispute will be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles and without regard to the U.N. Convention on Contracts for the International Sale of Goods.

20.2 Canadian Addendum

If you are a resident of Canada, the following additional terms apply:

(a) nothing in this Agreement affects your rights under PIPED or the applicable provincial privacy legislation (includingQuebec Law 2 if you reside in Québec); (b) disputes that are not subject to arbitration under Section 19.7 may be brought in the courts of the province in which you reside, subject to the arbitration provisions; and (c) Quebec consumers may elect to have the arbitration conducted in French and seated in Québec

20.3 California Addendum

If you are a resident of California, you acknowledge that you have been advised of your rights under the California Consumer Privacy Act, as amended by the CPRA, including the right to know, delete, correct, and limit the use of sensitive personal information, as further described in our Privacy Policy.

21. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Onvessi Parties from and against any third-party claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or related to:

(a) your use of the Services, including the Onvessi Hardware and AI Companion; (b) your User Content; (c) your violation of this Agreement; (d) your violation of any applicable law or third-party right; or (e) your negligent or willful misconduct.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of those claims.

22. Termination

22.1 By You

You may terminate this Agreement at any time by cancelling your Account in accordance with Section 3.4.

22.2 By Us

We may, at our sole discretion and without prior notice, suspend or terminate your Account, this Agreement, or your access to all or any portion of the Services if:

(a) you breach any provision of this Agreement; (b) we are required to do so by law; (c) we discontinue the Services (in which case we will provide reasonable advance notice and proportionate refunds where required by law); (d) continuing to provide the Services would create an unreasonable security or technical burden; or (e) you have been inactive for 24 months or more.

22.3 Effect of Termination

Upon termination:

(a) your license to use the Onvessi App and AI Companion ends immediately; (b) your right to pair or use the Onvessi Hardware continues only to the extent necessary to honour the Limited Hardware Warranty; (c) we will handle your data in accordance with Section 3.4 and the Privacy Policy; and (d) the provisions of this Agreement that by their nature should survive will survive.

23. Changes to This Agreement

23.1 Our Right to Update

We may update this Agreement from time to time. The "Last Updated" date at the top of this Agreement reflects the most recent change.

23.2 Notice of Material Changes

For material changes that affect your rights or obligations, we will provide at least thirty (30) days' advance notice through one or more of the following: in-app notification, email to your Account address, or a banner on https://onvessi.com/.

23.3 Acceptance

If you continue to use the Services after the effective date of a change, you accept the updated Agreement. If you do not accept, you must stop using the Services and cancel your Account before the effective date.

24. Export, Sanctions & Anti-Corruption

You agree to comply with all applicable U.S. export control and sanctions laws (including the EAR and OFAC regulations) and Canadian export and sanctions laws, and you represent and warrant that you are not located in, or a resident or national of, any country or on any restricted-party list with which we are prohibited from doing business.

25. Miscellaneous

25.1 Entire Agreement

This Agreement (together with the Privacy Policy, Refund Policy, Shipping Policy, and Community Guidelines) constitutes the entire agreement between you and us regarding the Services and supersedes any prior or contemporaneous understandings.

25.2 Severability

If any provision of this Agreement is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force.

25.3 No Waiver

Our failure to enforce any right or provision of this Agreement will not constitute a waiver of future enforcement of that right or provision.

25.4 Assignment

You may not assign or transfer this Agreement without our prior written consent. We may assign this Agreement without restriction, including in connection with a merger, acquisition, or sale of assets.

25.5 No Third-Party Beneficiaries

Except as expressly stated in Section 13.3 (DMCA), this Agreement does not create any third-party beneficiary rights.

25.6 Force Majeure

We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government action, epidemic, network failure, or labor disputes.

25.7 Headings

Section headings are for convenience only and have no legal effect.

26. Contact

Questions about this Agreement should be sent to:

This Agreement is effective as of the Last Updated date.

END OF AGREEMENT