Terms of Service

Last Updated: September 7, 2026

Welcome to Onvessi.

These Terms of Service ("Terms") govern your access to and use of the Onvessi website, applications, software, products, artificial intelligence services, digital content, subscriptions, virtual Tokens, and related services (collectively, the "Services").

The Services are provided by Ardox Labs LLC, a Wyoming limited liability company ("Onvessi," "we," "us," or "our").

By accessing or using the Services, creating an account, subscribing to a Subscription, purchasing Tokens, placing a pre-order, purchasing a physical product, or otherwise using the Services, you agree to these Terms.

If you do not agree to these Terms, please do not use the Services.

Our Privacy Policy, Shipping Policy, Refund Policy, and Adult & Acceptable Use Policy are incorporated into these Terms by reference.

1. Eligibility and Age Requirements

The Services include adult-oriented products, wellness devices, and interactive AI companion experiences and are intended exclusively for adults.

You must be at least 18 years old, or the applicable legal age for purchasing or accessing adult-oriented products and services in your jurisdiction, whichever is higher.

By using the Services, you represent and warrant that:

• you meet the applicable minimum age requirement;
• you are legally permitted to access adult-oriented products and services in your jurisdiction;
• the information you provide to us is accurate and complete; and
• your use of the Services complies with applicable laws and regulations.

We do not knowingly provide Services to persons who do not meet the applicable age requirements.

We reserve the right to refuse or terminate access where we reasonably believe that a user does not satisfy these requirements.

1.1 Age Verification

We implement age verification measures in accordance with applicable law to ensure that only adults can access the Services. These measures may include, but are not limited to:

• age declaration at registration;
• age verification at the point of purchase through payment-card age checks or approved third-party age verification services;
• verification through government-issued ID or other approved identity-verification methods where required by law; and
• additional age-gating mechanisms for adult content.

We reserve the right to require additional age verification at any time, including after account creation. We reserve the right to restrict or terminate access for users who cannot satisfactorily verify their age. Failure to provide requested age verification may result in immediate account suspension or termination.

2. Accounts

Certain features of the Services may require you to create an account.

You agree to:

• provide accurate, current, and complete information;
• maintain the accuracy of your account information;
• keep your account credentials secure;
• not share your account with another person;
• promptly notify us of unauthorized access to your account; and
• remain responsible for activity conducted through your account.

You may not create an account for another person without authorization.

We may suspend or terminate accounts that contain materially inaccurate information or are used for fraudulent, abusive, or unlawful purposes.

3. AI Companion Services

Onvessi may provide interactive AI companion services, including text conversations and, where available, AI-generated images, audio, voice messages, videos, and other digital content.

AI characters and personalities available through the Services are fictional or AI-generated entities and should not be understood to be real human beings unless expressly stated otherwise.

You acknowledge that AI-generated responses and content:

• are generated automatically;
• may be inaccurate, incomplete, inconsistent, or unexpected;
• may vary between interactions;
• may contain errors;
• may not reflect the views of Onvessi;
• may not always accurately remember information from previous interactions; and
• are not guaranteed to satisfy a particular purpose or expectation.

The Services are provided for entertainment, companionship, and related consumer purposes.

The Services are not a substitute for professional medical, psychological, legal, financial, or other professional advice.

3.1 AI Identity Disclosure

Our AI companion systems will clearly disclose at the beginning of each conversation, and at regular intervals of no less than thirty (30) minutes thereafter, that you are interacting with an artificial intelligence system and not a human being. In accordance with the EU AI Act (Regulation 2024/1689) and applicable state laws (including California SB 243), we inform you that:

• you are interacting with an AI system, not a human;
• AI-generated content produced through the Services is generated by artificial intelligence;
• AI outputs may not be accurate and should not be relied upon as professional advice; and
• AI characters have no real identity, emotions, or consciousness.

3.2 Not Professional Advice

AI companion responses are generated by artificial intelligence and do not constitute medical, mental health, legal, financial, therapeutic, or other professional advice. Never disregard or delay seeking professional advice because of something you have read or experienced through the Services.

If you are experiencing a mental health crisis, please contact emergency services or a crisis hotline immediately. Resources include:

• United States: 988 Suicide & Crisis Lifeline (dial 988)
• United Kingdom: Samaritans (116 123, free from any phone)
• Australia: Lifeline (13 11 14)
• European Union: Find your local crisis line at findahelpline.com

3.3 Self-Harm Prevention Protocol

We maintain protocols to detect and respond to users who express suicidal ideation or interest in self-harm. When such content is detected, the AI system will:

• cease generating requested content that involves self-harm, suicide, or harm to others;
• provide crisis resource information including the 988 Suicide & Crisis Lifeline (US), Samaritans (UK: 116 123), Lifeline (Australia: 13 11 14), or the appropriate local crisis hotline; and
• log the incident for safety review and quality-improvement purposes.

We do not provide crisis intervention or mental-health treatment services. In case of emergency, call your local emergency number immediately.

4. Adult Content

Certain Services may contain sexually explicit, mature, or adult-oriented content.

The Services may not be used to create, request, upload, distribute, or facilitate content involving:

• minors;
• persons who appear to be minors;
• sexual exploitation;
• trafficking;
• non-consensual sexual activity;
• non-consensual intimate imagery;
• sexual content involving a real person without appropriate authorization or consent;
• unlawful sexual content;
• fraudulent impersonation; or
• other content prohibited by applicable law.

Additional rules are provided in our Adult & Acceptable Use Policy.

5. Acceptable Use

You may use the Services only for lawful purposes and in accordance with these Terms.

You must not:

1. 1.violate applicable law or regulation;
2. 2.use the Services if you do not satisfy the applicable age requirement;
3. 3.use bots, scripts, crawlers, scrapers, automated agents, or similar systems without authorization;
4. 4.reverse engineer, decompile, disassemble, or attempt to obtain source code;
5. 5.circumvent technical restrictions, rate limits, access controls, or security measures;
6. 6.exploit bugs or vulnerabilities;
7. 7.obtain Services, Tokens, products, or content without paying applicable charges;
8. 8.share, sell, rent, lease, or transfer your account;
9. 9.interfere with the security or operation of the Services;
10. 10.upload malware or harmful code;
11. 11.infringe another person's intellectual property, privacy, publicity, or other rights;
12. 12.impersonate Onvessi or another person;
13. 13.use the Services for fraud, abuse, harassment, or unlawful activity;
14. 14.manipulate promotions or referral programs through fraudulent means;
15. 15.circumvent payment systems or access controls; or
16. 16.assist another person in violating these Terms.

6. Unlimited Chat and Fair Use

Certain Subscription plans may include "Unlimited Chat."

"Unlimited Chat" means that the applicable Subscription does not impose a fixed monthly message quota for ordinary human use.

Unlimited Chat does not mean unlimited automated access or unlimited use without technical restrictions.

Access may be subject to reasonable technical limitations, rate limits, system capacity, and our Fair Use requirements.

If we reasonably determine that usage is abnormal, abusive, automated, or materially exceeds reasonable human usage, we may temporarily limit, throttle, suspend, or terminate access to affected Services.

7. Subscriptions

Certain digital Services may be available through recurring subscription plans ("Subscriptions").

Subscription plans may differ in:

• price;
• billing frequency;
• available features;
• included Bonus Tokens;
• promotional benefits; and
• other benefits disclosed at checkout.

The applicable price and billing frequency will be displayed before purchase.

8. Automatic Renewal

Unless otherwise stated at checkout, Subscriptions automatically renew at the end of each billing period.

By purchasing a Subscription, you authorize Onvessi or the applicable payment provider to charge your selected payment method for each renewal period until cancelled.

The recurring price, billing frequency, and automatic-renewal terms will be presented before purchase.

Where required by law, we will provide additional notice regarding material changes to Subscription pricing or terms.

9. Subscription Cancellation

You may cancel a Subscription before the next renewal charge.

For Subscriptions purchased directly through Onvessi, cancellation may be completed through your account settings or the cancellation mechanism provided by us.

For Subscriptions purchased through Apple App Store, Google Play, or another third-party marketplace, cancellation must generally be completed through the applicable marketplace.

Cancelling a Subscription prevents future renewal charges but generally does not result in a refund for the current billing period, except where required by applicable law or expressly provided in our Refund Policy.

Unless otherwise required by law, access continues through the end of the paid billing period.

10. Tokens

Onvessi may offer virtual credits, tokens, or similar digital units ("Tokens").

Tokens may be used to access or unlock certain digital features or content, including AI-generated images, voice messages, video clips, premium interactions, and other digital features.

Tokens:

• are not currency or legal tender;
• have no cash value;
• cannot be redeemed for cash;
• cannot be transferred between users;
• cannot be sold or resold; and
• may only be used within the applicable Services.

Tokens represent a limited, personal, non-exclusive, non-transferable, revocable license to use applicable digital features.

11. Purchased Tokens and Bonus Tokens

Bonus Tokens provided as part of a Subscription expire at the end of the applicable Subscription billing period unless otherwise stated.

Cancelling a Subscription does not by itself immediately terminate the current paid billing period. Unless otherwise required by applicable law, Bonus Tokens remain available until the end of that billing period and expire thereafter.

Purchased Tokens are separate from Bonus Tokens.

Any expiration period applicable to purchased Tokens will be disclosed at the time of purchase.

12. Token Consumption

Tokens may be consumed when you request or unlock certain digital content or features.

AI-generated content is generated dynamically and may vary in quality, appearance, style, characteristics, or other attributes.

Once Tokens have been consumed, the transaction is generally final and Tokens will not be restored solely because you are dissatisfied with the generated content, except where required by applicable law or where consumption resulted from a confirmed technical error attributable to the Services.

13. User Content

You may submit, upload, transmit, or otherwise provide content through the Services, including text, prompts, images, audio, and other materials ("User Content").

You retain ownership of your User Content to the extent that you have rights in such content.

By submitting User Content, you grant Onvessi and its affiliates a worldwide, perpetual, irrevocable, royalty-free, fully sublicensable, non-exclusive license to use, reproduce, modify, adapt, distribute, display, publish, translate, and create derivative works from your User Content for any purpose related to the operation, improvement, development, and promotion of the Services, including but not limited to:

• providing and operating the Services;
• processing your requests;
• generating requested content;
• maintaining and securing the Services;
• providing customer support;
• detecting fraud, abuse, and security threats;
• complying with applicable law;
• AI model training and machine learning;
• service enhancement and product development;
• data analysis and research;
• testing and quality assurance; and
• personalizing your experience.

To the extent permitted by applicable law, this license survives termination of your account. Upon account termination, Onvessi may retain anonymized, de-identified, or aggregated versions of User Content for legitimate business purposes, including AI model improvement and service development.

You represent and warrant that you have all rights, permissions, and consents necessary to submit User Content and to grant the foregoing license.

14. AI-Generated Content

To the extent permitted by applicable law, you may use AI-generated content provided through the Services for personal, non-commercial, and lawful purposes only, subject to these Terms.

AI-generated content may not qualify for copyright or other intellectual property protection in every jurisdiction.

We do not guarantee that AI-generated content is unique, accurate, complete, non-infringing, or protectable under intellectual property law.

Similar or substantially similar content may be generated for other users.

You assume all responsibility for your use of AI-generated content. Onvessi is not liable for any claims arising from your use of AI-generated content, including claims of infringement, defamation, or violation of third-party rights.

You are responsible for determining whether your intended use complies with applicable law and third-party rights.

15. Onvessi Intellectual Property

The Services and all materials made available by Onvessi, including software, interfaces, website design, logos, trademarks, product designs, graphics, characters, databases, proprietary technology, and other materials, are owned by or licensed to Onvessi.

Except as expressly permitted by these Terms, you may not copy, reproduce, modify, distribute, sell, sublicense, publicly display, or commercially exploit our proprietary materials.

16. Hardware Products

Onvessi may offer physical products, including smart adult wellness devices and related accessories.

Product descriptions, images, colors, dimensions, specifications, availability, and other information may change before final production or shipment.

Reasonable differences between product images and final products may occur.

16.1 Firmware and Software

Onvessi may provide firmware updates, software updates, or patches for smart hardware products from time to time. You agree to install critical security updates within a reasonable time after they become available. Failure to install available updates may affect product functionality, security, or compatibility.

Onvessi grants you a limited, non-transferable, non-sublicensable, revocable license to use the software and firmware embedded in the hardware solely in conjunction with the hardware and for your personal, non-commercial use. You may not reverse engineer, decompile, disassemble, or otherwise attempt to extract source code from the software or firmware, except to the extent expressly permitted by applicable law.

16.2 Product Safety and Compliance

Our smart hardware products comply with applicable product safety and regulatory standards, including FCC for the United States, CE for the European Economic Area, and relevant standards for other markets where products are offered. Product specifications and descriptions are accurate as of publication but may be updated or modified without notice.

16.3 Device Compatibility

Smart hardware features may require compatible devices, operating systems, or applications. We do not guarantee compatibility with all devices or operating-system versions. System requirements are disclosed on the applicable product page.

17. Pre-Orders

Certain products may be offered as pre-orders before commercial launch.

Pre-ordered products are not necessarily available for immediate shipment.

The estimated shipping date will be stated on the applicable product page or communicated by email.

Estimated shipping dates are not guaranteed.

If you place a pre-order, you may cancel the pre-order and receive a 100% refund at any time before the product ships, subject to our Refund Policy.

If we permanently cancel a pre-order and cannot provide the applicable product, we will provide an appropriate refund or other remedy as required by applicable law.

18. Shipping

Our Shipping Policy applies to physical product shipments.

Once standard sales are live, orders are generally processed within 2–5 business days.

Estimated delivery times are:

• Standard Shipping: approximately 7–15 business days;
• Express Shipping: approximately 3–7 business days.

We currently ship to customers in the United States, Canada, Europe, and Australia, subject to product availability and applicable restrictions.

Shipping charges are displayed at checkout.

Additional shipping terms are provided in our Shipping Policy.

Title to and risk of loss for physical products passes to you upon delivery to the shipping carrier, except where applicable law provides otherwise.

19. Customs, Duties, and Taxes

For international orders outside the United States, customs duties, tariffs, import taxes, brokerage fees, and other charges may apply.

Unless expressly stated otherwise at checkout, these charges are the customer's responsibility.

You are responsible for determining whether the ordered product may legally be imported into your jurisdiction.

20. Discreet Packaging

Onvessi uses discreet packaging for physical orders.

External packaging is designed not to display product graphics, explicit product descriptions, or Onvessi branding.

The sender name may appear as a neutral logistics partner or fulfillment center.

21. Returns and Defective Products

Our Refund Policy governs returns and refunds for physical products.

Unless otherwise required by law, standard returns must satisfy the applicable requirements in our Refund Policy, including the 14-day return period and intact factory hygienic seal.

For products that arrive damaged or have verified manufacturing or technical defects, please contact us as soon as reasonably possible and, where possible, within seven (7) days of delivery.

Nothing in these Terms limits mandatory statutory warranty or consumer rights.

22. Payments

Payments may be processed through third-party payment processors, payment gateways, application marketplaces, or other payment service providers.

You authorize applicable providers to process authorized charges.

You agree to provide accurate billing information.

We may refuse or limit transactions where reasonably necessary to prevent fraud or unauthorized activity.

23. Refunds

Refunds are governed by our Refund Policy.

For pre-orders, eligible cancellations made before shipment receive a 100% refund.

For standard physical products, eligible unopened and unused products may generally be returned within 14 days of delivery, subject to the Refund Policy.

For digital Subscriptions and Tokens, refund rights are subject to these Terms, our Refund Policy, applicable law, and any applicable platform rules.

24. Statutory Consumer Rights

Nothing in these Terms excludes or restricts mandatory consumer rights.

Certain jurisdictions provide statutory cancellation, withdrawal, refund, warranty, or other rights.

Where applicable law provides rights that conflict with these Terms, the mandatory legal rights prevail.

For consumers in Australia, nothing in these Terms excludes, restricts, or modifies the application of any guarantee, right, or remedy under the Australian Consumer Law that cannot be excluded, restricted, or modified.

For digital Services and content, where applicable law permits withdrawal rights to be waived following express consent to immediate performance, we may obtain the required consent and acknowledgment during checkout.

25. Chargebacks and Payment Disputes

If you believe a transaction was unauthorized or incorrect, you should contact us or the applicable payment provider.

We may investigate payment disputes and take reasonable measures to prevent fraudulent or abusive activity.

If a user knowingly initiates a dispute concerning an authorized transaction for which the user received the purchased Services, we may investigate the matter and, where appropriate, restrict or suspend the associated account.

We will not treat a legitimate unauthorized-transaction dispute as fraudulent solely because a chargeback was initiated.

26. Promotions

Promotional discounts, Tokens, credits, referral benefits, and other incentives may be subject to additional terms.

Promotional benefits may expire, may have no cash value, and may not be transferred or resold unless expressly stated otherwise.

27. Third-Party Services

The Services may use third-party payment providers, cloud services, analytics services, AI infrastructure, shipping providers, email providers, and application marketplaces.

Third-party services may be governed by separate terms and privacy policies.

28. Privacy

Your use of the Services is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, store, protect, and disclose personal information.

29. Service Availability

We may modify, suspend, restrict, or discontinue all or part of the Services.

The Services may occasionally be unavailable due to maintenance, technical problems, security incidents, third-party failures, regulatory requirements, or circumstances beyond our reasonable control.

29.1 Force Majeure

Neither party will be liable for failure or delay in performing its obligations under these Terms to the extent caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, governmental actions, labor disputes, supply-chain failures, internet service-provider failures, or pandemics. This section does not excuse payment obligations or compliance with applicable law.

30. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, AI CONTENT, DIGITAL CONTENT, SOFTWARE, AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONVESSI DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND RELIABILITY.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, ACCURATE, UNIQUE, OR AVAILABLE AT ALL TIMES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THIS CLAUSE DOES NOT EXCLUDE OR LIMIT ANY CONSUMER GUARANTEES UNDER THE AUSTRALIAN CONSUMER LAW THAT CANNOT BE EXCLUDED.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.

31. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ONVESSI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES ARISING OUT OF OR RELATING TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ONVESSI'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF:

1. 1.THE TOTAL AMOUNT YOU PAID TO ONVESSI FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
2. 2.USD $100.

These limitations do not apply to:

• liability arising from our fraud or intentional misconduct;
• liability for death or personal injury caused by our negligence;
• liability that cannot be excluded or limited by applicable law, including consumer guarantees under the Australian Consumer Law; or
• any other liability that by law cannot be limited or excluded.

Some jurisdictions do not allow the exclusion or limitation of certain types of damages or liability, so some or all of the above limitations may not apply to you.

32. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Onvessi and its affiliates, officers, directors, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

• your violation of these Terms;
• your violation of applicable law;
• your User Content;
• your misuse of the Services;
• your infringement of another person's rights; or
• your fraudulent or abusive conduct.

33. Suspension and Termination

We may suspend or terminate access if we reasonably believe that:

• you violated these Terms;
• you engaged in fraud or abuse;
• you violated applicable law;
• your activity creates a security or operational risk;
• your payment activity is fraudulent or abusive; or
• continued access creates a material risk to Onvessi or our users.

You may stop using the Services and request account closure at any time.

Upon termination, active Subscriptions will generally not renew, Bonus Tokens may expire, and access to certain User Content may cease.

Sections of these Terms that by their nature should survive termination will survive, including but not limited to sections concerning ownership of intellectual property, limitation of liability, indemnification, dispute resolution, and general provisions.

34. Intellectual Property Complaints

34.1 DMCA Compliance

Onvessi respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act ("DMCA"). If you believe that content available on our Services infringes your copyright or other intellectual property rights, please send a written notification (a "DMCA Notice") to our Designated Copyright Agent:

Designated Copyright Agent Ardox Labs LLC 30 N Gould St Ste R, Sheridan, WY 82801 Email: dmca@onvessi.com

A DMCA Notice must include substantially the following:

1. 1.a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. 2.identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
3. 3.identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
4. 4.information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an email address;
5. 5.a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. 6.a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of a valid DMCA Notice, we may remove or disable access to the allegedly infringing material and notify the user who uploaded the material of the removal.

34.2 Counter-Notification

If you believe that material you submitted was removed in error, you may file a counter-notification with our Designated Copyright Agent. A counter-notification must include:

1. 1.your physical or electronic signature;
2. 2.identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
3. 3.a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
4. 4.your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which the address is located, and that you will accept service of process from the person who provided the DMCA Notice or an agent of such person.

If we receive a valid counter-notification, we may send a copy to the original complaining party and may replace the removed material or cease disabling it in accordance with the DMCA.

34.3 Repeat Infringers

We maintain a policy to terminate, in appropriate circumstances and in our sole discretion, the accounts of users who are repeat infringers of intellectual property rights. We may also, in our sole discretion, limit access to the Services or terminate the accounts of users who infringe the intellectual property rights of others, even without a prior warning.

35. Dispute Resolution

35.1 Informal Resolution

Before initiating any formal proceeding, you agree to contact us at legal@onvessi.com with a detailed description of the dispute and provide a reasonable opportunity (at least thirty (30) days) to resolve the dispute informally.

35.2 Binding Arbitration

IF THE DISPUTE IS NOT RESOLVED INFORMALLY WITHIN THIRTY (30) DAYS, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, INCLUDING THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, SHALL BE FINALLY RESOLVED BY BINDING ARBITRATION ADMINISTERED BY JAMS UNDER ITS CONSUMER ARBITRATION RULES.

The arbitration shall be conducted by a single neutral arbitrator. The arbitration shall take place in Sheridan, Wyoming, unless you request a different location and we agree, or unless the applicable JAMS Consumer Arbitration Rules require otherwise. Either party may request that the arbitration proceed remotely (by telephone or video conference).

The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the scope of small claims jurisdiction, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or for other equitable relief that the arbitrator lacks authority to grant.

35.3 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND ONVESSI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND ONVESSI AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

If this class-action waiver is found to be unenforceable or if arbitration is found to be unavailable for a claim, then the affected claim or proceeding shall be severed from the arbitration and brought in the state or federal courts located in Sheridan County, Wyoming. All other claims shall proceed to arbitration.

35.4 Opt-Out Right

If you do not wish to be bound by the arbitration and class-action waiver provisions set forth above, you may opt out by notifying us in writing within thirty (30) days of the date you first accept these Terms (or, for existing users, within thirty (30) days of the effective date of these revised Terms). To opt out, send an email to legal@onvessi.com with the subject line "Arbitration Opt-Out" and include your full name, account email address, and a statement that you wish to opt out of the arbitration provision. Your opt-out request must be sent from the email address associated with your account.

Nothing in this section prevents you from exercising mandatory consumer rights that cannot be waived by agreement.

36. Governing Law

Except to the extent mandatory consumer protection laws provide otherwise, these Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

Notwithstanding the foregoing, if you are a consumer resident of the European Economic Area, Switzerland, the United Kingdom, or Australia, the mandatory consumer-protection laws of your country of residence shall apply to the extent they provide protections that cannot be excluded by agreement.

37. Electronic Communications

You consent to receive electronic communications concerning your account, transactions, subscriptions, security, customer service, orders, and other operational matters.

You may opt out of promotional communications using the unsubscribe mechanism provided in those communications.

38. Changes to These Terms

We may update these Terms from time to time.

We will update the "Last Updated" date when changes are posted.

Where required by law, we will provide additional notice of material changes.

Your continued use of the Services after the effective date of any changes constitutes acceptance of the revised Terms. Where required by law, we will obtain your explicit consent to material changes.

39. Assignment

You may not assign your rights or obligations under these Terms without our prior written consent.

We may assign these Terms in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, subject to applicable law.

40. Severability

If any provision is determined to be unlawful, invalid, or unenforceable, it will be enforced to the maximum extent permitted by law and the remaining provisions will remain effective.

If the arbitration or class-action waiver provisions in Section 35 are found to be unlawful, invalid, or unenforceable with respect to any particular claim, then that claim shall be severed and resolved in court, and the remainder of the arbitration and class-action waiver provisions shall remain in full force and effect.

41. No Waiver

Our failure to enforce any provision does not constitute a waiver of our right to enforce that provision in the future.

42. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and Adult & Acceptable Use Policy, constitute the entire agreement between you and Onvessi concerning the Services and supersede all prior or contemporaneous oral or written agreements, communications, or understandings.

43. Section 230 Notice

Onvessi is an interactive computer service provider as defined under Section 230 of the Communications Decency Act of 1996 ("Section 230"). To the fullest extent permitted by law, Onvessi is not responsible for content provided by third parties, including User Content submitted by users. The protections afforded to Onvessi under Section 230 apply to all aspects of the Services. Nothing in these Terms shall be construed to waive or limit any protections, immunities, or defenses available to Onvessi under Section 230 or any other applicable law.

Onvessi reserves the right to remove or restrict content that violates these Terms or applicable law, but we have no obligation to monitor or review all content provided through the Services. Our failure to remove or restrict particular content does not constitute an endorsement or approval of such content.

44. Data Breach Notification

In the event of a data breach affecting your personal information, we will take the following steps:

• We will notify the applicable supervisory authority within seventy-two (72) hours of becoming aware of the breach, as required by applicable law (including Article 33 of the GDPR); and
• Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay, in accordance with Article 34 of the GDPR and other applicable data-protection laws.

Notification may be provided by email, in-app notice, or other reasonable means.

45. Feedback

If you submit or provide any suggestions, feedback, ideas, improvements, proposals, or comments regarding the Services ("Feedback"), you grant Onvessi a worldwide, perpetual, irrevocable, royalty-free, fully sublicensable license to use, reproduce, modify, adapt, distribute, display, publish, translate, and create derivative works from such Feedback for any purpose related to the operation, improvement, development, and promotion of the Services. Onvessi is not required to compensate you for any Feedback.

46. Contact Information

Company: Ardox Labs LLC Brand: Onvessi Email: support@onvessi.com Registered Office: 30 N Gould St Ste R, Sheridan, WY 82801, United States

For legal inquiries, contact: legal@onvessi.com For DMCA notices, contact: dmca@onvessi.com

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.